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Building a more resilient medical staff is something we can all get behind. Join our Healthcare Experience Foundation team in this week’s edition of the Healthcare Experience Matters Podcast as we share strategies that we have employed to support physicians.

Today’s panel of speakers includes HXF President and Co-Founder Katie Owens, and HXF Physician Coaches Drs. George Mayzell and Rob Minkes. Drs. Mayzell and Minkes bring decades of clinical and executive experience to the table for this discussion aimed at helping physicians in the early stages of their career.

This broadcast also includes highly relevant content for supporting physicians and building the leaders of tomorrow. It focuses on training clinicians on non-clinical aspects of medicine that are critical to patient care but not typically taught in medical school.

These non-clinical aspects include improving leaderships skills in areas like emotional intelligence, empathy/compassion, engaging in healthy conflict, giving/receiving feedback, and teamwork. 

Our panel’s discussion provides valuable insights into the challenges facing healthcare providers today and the strategies that can help clinicians build the skills they need to provide compassionate, patient-centered care.

It is our goal to help promote better patient outcomes and a more positive healthcare experience for all.

Burnout is growing amongst residents, faculty, and physicians. Alarmingly, it is jeopardizing our ability to ensure each patient receives the best healthcare experience.

“We all know burnout/resiliency is a huge issue starting with medical students and residents. Any tools we can give folks to help mitigate some of that risk is highly valuable and will show great returns in the long run,” Dr. Mayzell said. 

When we can open the dialogue and have discussions like this, we are truly doing our part in working towards building a more resilient medical staff that finds joy and purpose in their work.

More HX Matters Podcasts

Our podcast is dedicated to transforming the health care experience so that every person can receive and deliver the best care.

You can subscribe to our podcast for free on all major podcast platforms and for video of our interviews, you can always check out the Healthcare Experience Foundation (HXF) on YouTube. Catch up on all episodes of our podcast by subscribing and following us on Apple Podcasts, Spotify, Stitcher, Amazon Music and more.

Meet George Mayzell, MD, MBA

Dr. Mayzell has a passion for helping healthcare leaders, staff and physicians restore purpose and joy to their work. At the Healthcare Experience Foundation, Dr. Mayzell is working to innovate physician leadership development, build resilient and engaged physicians and providers, strengthen relationships between administration and medical staff, and develop patient-centered competencies.

As a physician, chief medical officer, senior leader, and now coach, Dr. Mayzell draws upon his extensive experience to help organizations create meaningful improvements that matter.

Before joining the Healthcare Experience Foundation team, Dr. Mayzell served in a variety of notable capacities over the years. He is the founder and president of Empowered Healthcare, the past Chief Clinical Officer for Vizient Southeast, has served as the SVP/CMO and Chief Clinical Integration Officer for AMITA Health in Chicago, has served as CEO of Health Choice (a PHO and CIN), as well as a SVP of Methodist Le Bonheur Healthcare in Memphis.

In addition to more than 10 years of practice experience, Dr. Mayzell has dedicated more than 10 years of his life working in senior leadership positions for the University of Florida and Shands Hospital, and Blue Cross Blue Shield of Florida. He has held positions on the c-suite, as medical director and has worked through complexities such as care management redesign, clinical variation, clinical integration and physician leadership.

Dr. Mayzell has co-authored several books including “Leveraging Lean in Healthcare” and “Physician Alignment, as well as “Population Health”.

Dr. Mayzell is a board certified internist and geriatrician, having received his medical degree from The Rutgers News Jersey Medical School, and his MBA from Jacksonville University.

While Dr. Mayzell finds his role in administration and leadership fulfilling, he believes that there’s no greater fulfillment than helping health systems and physicians achieve their full potential.

Connect with George Mayzell, MD, MBA
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