Recently, executives at American Airlines, Starbucks, and Build-A-Bear have had to reevaluate and hold up the mirror to see themselves...
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All too often, communication effectiveness is best evaluated by looking in the rear-view mirror—for good communication resides in the eye...
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Who among us has not looked at our own leadership ranks and said, “I think I’d like to give that...
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Several years ago, while traveling alone for work, I was taken by ambulance from an international airport to a hospital...
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In my role as a physician and physician champion, I have the opportunity to exchange stories with other doctors and...
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In May 2018, I will celebrate my 40-year anniversary as a registered nurse. As I look back on my years...
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