The Healthcare Experience Foundation (HXF) is pleased to announce a strategic partnership with the Maryland Healthcare Education Institute (MHEI). This...
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Growing up as one of five children in a small town in northern New Jersey, I met my first coach....
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As we strive to create patient experiences that always meet or exceed expectations, it’s important to recognize that sometimes we...
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200,000 nurses graduating each year and yet only 45% are engaged in their work In the United States, we are...
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Patients who perceive caregivers as working cooperatively are more likely to return to and recommend healthcare facilities. We recently had...
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It has been incredibly rewarding to see this week’s patient experience celebrations across healthcare internationally and within the United States....
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One of the things I am most proud about with our Healthcare Experience Foundation partnership with PRC is our devotion...
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Healthcare organizations are pressed at every point of care to create an ‘always experience’ every time, for every patient. We...
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Too often, I have encountered leadership teams who were shocked or surprised to find out information that they wish they...
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“This is not my first hurricane”, I thought, as Florence was about to wreak havoc on Wilmington, NC, and our...
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