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upcoming webinars

Our goal is to inspire and activate your organization’s most important resource–its people.

Our live 30-minute webinars are designed to provide you and your team with real-time knowledge and improvement practices from experts across the fields of healthcare and leadership.

Our educational content provides up-to-date knowledge that positions leaders, physicians and staff to deliver consistent and exceptional experiences. Can’t make it to the webinar? View our archive of past webinars, or visit the Healthcare Experience Academy for a comprehensive library of tools and training.

Certificate in Compassionate Leadership

October 21 & 22, 2021 | 9:00am-1:00 pm EST | $350 (both days) individual; Group discounts available

Unlocking the leadership potential through compassion can help your team achieve greater performance results at a time when healthcare needs to differentiate on culture. The Compassionate Leadership Certificate through MHEI and the Healthcare Experience Foundation implements proven methods to develop leadership skills, while setting participants up for success through a sustainable learning process.

The Compassionate Leadership Certificate is designed for leaders who understand the best way to pivot forward is by nurturing and cultivating a climate of engagement. For more information click here. Register below.



Past Webinars

** NEW ** Avoiding Blame

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More COVID? More Than I Can Take?

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Overcoming Impression Management: Tips for Validation and Giving Feedback

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The Imperative of Physician Leadership Development: Research and Practical Implications

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Conflict Management through Communication: How to manage and even leverage conflict to build a healthy culture

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Shifting Perspective: Uncovering Patient, Employee, and Physician Experience Blindspots

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Creating Highly Reliable Experiences of Care

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Communication Strategies with PPE

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3 Steps to Project Senior Team Confidence and Build Workforce Trust

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Pivoting Forward: Managerial and Leadership Lessons for 2021

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