Healthcare Experience Academy
We are here to inspire and activate your organization's most important resource—its people. The training video series and accompanying EBooks have been crafted to help your healthcare team maximize its potential and sustain performance cultures. The Healthcare Experience Academy provides a framework with tools and training that positions your team of leaders, staff, physicians, and providers to deliver consistent and exceptional experiences.
The Healthcare Experience Academy has been designed by clinicians, patient experience industry experts, successful healthcare leaders, and award-winning video producers. These are approaches that are pragmatic and will help you improve immediately. The content, practices and learning strategies are based on the experiences of working with over 300 hospitals, healthcare systems, clinics and long term care organizations presented in a visual style to support all learners.