Impact Healthcare

How We’re Transforming Care Delivery

Learn More
Making Healing Human Again 

We strive to add heart and humanity back into healthcare. 

We’re driven to empower care delivery teams in creating engaging experiences that promote, foster and strengthen meaningful relationships between providers and patients.

The Healthcare Experience Foundation helps healthcare organizations from across the country deliver meaningful patient-centered, results-focused compassionate care by delivering customized solutions for healthcare teams, providing practical solutions that overcome organization-wide challenges, and creating cultures of accountability and learning that ignite continuous improvement. 

Ultimately, we work to help our clients improve patient care outcomes by helping healthcare delivery teams thrive. Together, we can take care of the people who take care of people. 

People We Serve

Solutions for Healthcare Teams

Executives & Leaders

Break down barriers and amplify c-suite collaboration with executive team and individual leadership coaching, advisory consulting, leadership development and more.

Physicians & Clinicians

Ignite passion and purpose of providers through leadership training and coaching, process improvement, patient experience design, and more.

Frontline Staff

Empower frontline staff across the continuum of care to perform at their best through patient experience training, healthy team collaboration, person centered communication and more.

Challenges We Solve

Solutions for Healthcare Challenges

Patient Experience Improvement

Reduce errors, improve recovery and strengthen patient trust by creating memorable and lasting patient experiences that are meaningful.

Employee Engagement

Build resiliency, reduce turnover and empower a renewed commitment to purpose among teams—administrative and medical staff—by creating thriving employee cultures.

Physician Engagement

Strengthen physician development programs by engaging key stakeholders—medical staff and physician leaders—to create greater collaboration, deeper empathy and team unity.

Culture Transformation

Lead sustainable improvements and change initiatives that impact performance outcomes, patient experience goals, and workforce engagement across teams, departments and whole organizations.

Learning Offerings We Provide

Solutions for Sustaining Performance Cultures

The HXAcademy

Gain access to a catalogue of engaging educational videos, articles and resources across a wide variety of topics that equip individuals and teams with the skills, competencies, and confidence to deliver quality care, lead with purpose, and cultivate resilience. 


Ensure consistent and sustainable development, engagement and accountability within your organization through certificate programs that achieve internal mastery of skills, greater adoption of process changes, and efficient deployment of best practices across every department.

Live Workshops 

Empower teams and jumpstart performance by nurturing and growing core competencies through live learning events that provide staff, leaders and physicians with effective strategies and tactics for administering excellent patient care.

Team Coaching & Training 

Learn through real-time group webinars and one-on-one, or group coaching sessions that engage employees in embracing their team’s strengths and innovating new solutions to common challenges. 

Custom Educational Packages

Create custom-curated educational content for your organization or departments with complete learning bundles to support competency development and sustainability. 

Our Assesment

What’s the health of your healthcare experiences?

Take our free assessment for a snapshot of possible solutions you can implement to elevate the patient experience and improve quality of care delivery.

Take the Assessment