Kathleen Lynam, RN, MPA, joins our Healthcare Experience Matters Podcast this week to discuss the three essential leadership qualities she has found to be enduring.

Having a deep-seated passion for your work, bringing a people-centered approach to the table, and maintaining a visionary mindset are the enduring attributes that all emerging leaders in our field should be keenly aware of, according to Kathleen.

Kathleen is an Executive Coach and Senior Advisor with the Healthcare Experience Foundation (HXF). She brings decades of nursing leadership experience to the conversation.

She is also a featured instructor at the upcoming Leading for Healthcare Experience Excellence: An Emerging Leader Certificate Program. This event is discussed in detail in today’s podcast.

You can learn more about the event and reserve your spot here.

This program is designed to equip and support high-potential and emerging healthcare leaders, including directors and managers seeking to enhance their leadership skills.

This unique, 12-hour, virtual experience (over three weeks) takes place on April 5th, April 12th, and April 19th. Each module is based on HXF’s national experience in leadership development to achieve retention, employee and physician engagement, patient experience, and quality/safety results.

This energetic and collaborative learning experience will equip attendees with authentic leadership strategies and offers 12 Patient Experience Continuing Education credits (PXEs) through Patient Experience Institute (PXI).

How it Works

Learners participate in a virtual peer development environment with scenario-based learnings and summary evaluations. Learners will discuss the latest findings in advancing performance outcomes and engage in special presentations of industry perspectives from leading healthcare organizations.

Participants complete 12 training hours in a live virtual conference event, spread across 3 days.

Participants retain access for six months to a customized learning portal to support continued application and sustainability.

The Three Enduring Qualities

According to Kathleen, the three enduring leadership qualities critical for success in healthcare are:

Passion: Effective leaders are passionate about their work and the people they work with. They prioritize relationships, connections, and genuinely care about their team’s well-being.

People-centered approach: Successful leaders understand the importance of prioritizing their team members. They recognize that achieving organizational goals requires caring for the people who contribute to those goals.

Visionary mindset: Exceptional leaders possess a clear vision for the future and can articulate it effectively. They inspire their teams by painting a picture of where they’re headed, even in challenging times like the pandemic, fostering engagement and commitment among staff members.

Passion is a cornerstone for effective leadership. Kathleen emphasizes that passion extends beyond the tasks at hand; it encompasses a genuine concern for the people involved, fostering relationships and connections vital for success in healthcare leadership.

Kathleen stresses that achieving organizational objectives hinges on caring for people while emphasizing empathy and understanding as critical leadership traits.

Lastly, the interview explores the significance of a visionary mindset. Kathleen underscores the importance of leaders articulating a clear vision for the future, especially during challenging times.

Kathleen’s insights shed light on the timeless qualities that define effective healthcare leadership, offering invaluable guidance for emerging leaders looking to make a positive impact in the ever-evolving healthcare landscape.

Save the date to join Kathleen, our HXF faculty, and team at the upcoming Leading for Healthcare Experience Excellence: An Emerging Leader Certificate Program.

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Leadership