PRCS

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PRCS

Communication

Enhancing Patient Experiences through Self-Reflection on Language and Demeanor

December 14, 2023

Communication

The Lifesaving Power of Listening to Patients with Empathy

November 30, 2023

Nursing

How to Retain Great Nurses (No Matter Your Budget, Scope, or Size)

November 9, 2023

COVID-19

What Patient Experience Data Has Revealed Since the Pandemic Started

November 2, 2023

Culture

What I Learned Mystery Shopping the Patient Experience

October 26, 2023

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Leadership

Unlocking the Strategic Potential of Subsidiary Boards in Healthcare

October 5, 2023

Global Connection

Communication

NYC E.R. Doctor Talks Removing Communication Barriers with Patients

September 21, 2023

photo of a doctor joking with a patient

Communication

How Comedy Improv Skills Enhance Doctor/Patient Communication

September 7, 2023

Communication

A Guide to Managing your Patients’ Expectations

August 3, 2023

photo of a doctor holding a patient's hand

Communication

Navigating Difficult Conversations with Patients and Families

June 15, 2023

photo of a doctor and patient working hard

DEI

Reducing Healthcare Disparities and Elevating the Patient Experience

June 8, 2023

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Culture

Building a Culture of Engagement to Drive Healthcare Excellence

May 18, 2023

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