Unlock the power of actionable insights and seamlessly connect your rounding efforts to tangible improvements inpatient, employee and physician experiences. Conversations are relationships. Leader Rounding is one of the most documented practices to focus on patient experience, engagement, quality and safety outcomes, and more. Yet, frequently rounding efforts executed do not equate to improvements in desired outcomes. Simply put, the current way Rounding has been implemented no longer achieves necessary improvements, simultaneously frustrating leaders across all organizations. This live virtual event will take place on October 11, 2024, from 11am-3pm EST; 10am-2pm CST; 9am-1pm MT; 8am-12pm PST for a total of 4 hours of learning.

Establish clear expectations and reduce leader variability.
> Strategies to engage patients across the continuum of care through relationship rounding.
> Align actions and conversations to the voices of patients, employees, physicians and performance results.
> Reframe leaders to engage staff and physicians to build on the positive.

>Create closed loop accountability for coaching, actions and recognition to drive improvement.

*4 Patient Experience Continuing Education Credits (PXE’s) will be offered for
certification completion.

Email: info@healthcarexperience.org for more information