HCAHPS 2.0 presents a unique opportunity to not only create momentum and revitalize your patient experience initiatives, but also provide valuable education and engagement of board members.
HCAHPS is one of the most visible (and understandable) community performance metrics and will be undergoing substantial changes. Equip your Board with information to contribute valuable perspectives, serve as an ambassador, and answer tough questions about care experiences.
Don’t miss HXF’s latest skill-based webinar equipping you to:
•keep Board Chairs and Members engaged in important patient experience policy changes
•provide education on the changes we expect with HCAHPS 2.0
•discuss ways CEOs and Board Chairs can adopt best practices to feel like positive contributors to patient experience excellence
This webinar is open to CEOS, Board Chairs and Board Members of organizations enthusiastic about patient experience excellence performance best practices.
We have a full team of coaches that can provide additional insight and address any specific questions you may have. Let us know if you would like to connect with one of our coaches.
