Compassion, Culture, Human Experience, News, Patient Experience, Resilience

Healthcare Teams Have a New Virtual Learning Tool

PENSACOLA, Fla., March 9, 2021 /PRNewswire/ — Healthcare Experience Foundation (HXF) is pleased to announce the launch of its latest workforce development tool—the pandemic-approved, all virtual Healthcare Experience Academy. HXF has partnered with the award-winning producers at Blackburst Entertainment to create an immersive video learning experience, delivering timely educational content from physicians, clinicians, patient experience experts and healthcare leaders.

Healthcare Experience Academy is a pragmatic and competency-based learning platform that positions healthcare teams to deliver exceptional experiences to patients, families and one another. It empowers an organization’s most precious resource—its people—to deliver more consistent and compassionate care.

“We are dedicated to creating environments where every person can deliver and receive the best healthcare experience. We have learned over the past twelve months that equipping and developing the workforce is more important than ever. We are proud to introduce the Healthcare Experience Academy, which combines the latest education trends with a virtual model that won’t break the budget,” said Katie M. Owens, President and Co-Founder of Healthcare Experience Foundation.

The Healthcare Experience Academy currently offers four comprehensive courses with accompanying e-worksheets, all featuring bite sized micro learning videos that can easily fit into the busiest schedule. HXF will continue to rapidly expand the course library over the next several months (four additional courses are coming soon). Subscriptions are available on a per-course basis or via an all-access pass for individuals and institutions.

“We want to activate the healthcare workforce by blending the latest learning principles with accompanying visuals, created to accommodate a variety of learning styles,” said Walter Lowe of Blackburst Entertainment. “We have focused on essential development needs in healthcare today: empathy, patient-centered communication, conflict management, service recovery, emotional intelligence, and more.”

The Healthcare Experience Academy offers both individual and institutional learning solutions. Watch the live launch event on demand.

Compassion, Culture, Human Experience, News, Patient Experience, Resilience