Amy has been devoted to creating safe work environments that support patient care delivery for the past 35 years. She brings to Healthcare Experience Foundation proven leadership experience in healthcare organizations with special emphasis on achieving and sustaining magnet designation, executive coaching, and service excellence. As a coach, she leads large-scale change, cycles of innovation using advanced design principles that create ownership and sustainability.
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Amy coaches healthcare leaders, staff, and physicians individually and in their teams. She has worked with over 15 organizations in pursuit of Magnet designation of Nursing Excellence and in each case, Magnet designation was achieved. She has served in a number of leadership capacities including Service Excellence Administrator, Patient Safety Officer, Senior Director of Nursing Systems, Director of Professional Practice, and Organizational Development Consultant. She had responsibility for patient experience, leadership development, quality improvement, root cause analysis, instructional design, and Magnet redesignation. She has held leadership roles in Banner Health System, Language of Caring, Kindred, and Thunderbird Leadership Consulting.

She has authored dozens of articles and book chapters to advance the field of nursing and clinician leadership excellence. Most recently, she co-authored Achieving Uncommon Results through Caring Leadership for Nurse Leader.

Certifications, Education and Achievements:
Certifications: National Board Certified in Health and Wellness Coaching, Integrative Health Coaching,
Executive Coaching, Assessment Based Certification (Magnet); Board Certified Nursing Executive; Patient
Safety Officer; DISC and Emotional Intelligence