Vice President of Strategy and Innovation
As a highly skilled culture-building and patient experience professional, Audrey McDonald is known among her colleagues and clients as a gifted coach with the ability to blend a logical and analytical approach with a creative, innovative one. With a decade of experience with some of the most respected pioneers in healthcare experiential quality, Audrey has developed a wide array of skills including: analytics and measurement, goal development, survey generation, dashboard and scorecard creation, patient experience assessment, graphic design, and coaching all levels of healthcare leadership. Audrey is passionate about listening to healthcare leaders discuss their vision for their organizations and helping them achieve that vision. It all starts with listening to what current struggles leaders are facing and digging down deep to assess the root cause of the problem. “Healthcare is always changing and the demands to achieve more with less is on every leaders conscience. Being able to quickly assess a challenge and offer the most effective and innovative solution is our differentiator.