As we strive to create patient experiences that always meet or exceed expectations, it’s important to recognize that sometimes we will disappoint or even anger the patients and family members we are called to serve. We can all relate to times we have felt upset by a service, restaurant, travel, or product experience. Chances are, […]
“The successful #healthcare organizations of the future will be the ones who build their cultures on strengths” @HXFoundation coach Kathy Boswell
As promised last week, our Excellence in Healthcare Regional Fall Summit registration is now open! PRC knows you’re always looking for ways to develop the patient experience at your hospital. Register today to save your seat!
Proud for our @HXFoundation team to join @nchospitals this week in Pinehurst to have dialogue with leaders and empower organizations to create excellent #healthcare experiences
Who’s ready to take #servicerecovery up a notch in your #PatientExperience strategy? Check out @PRCExcellence ‘s latest webcast presented by @katieowens2
If you are looking to jumpstart your #patientexperience strategy, you cannot afford to miss this @PRCExcellence learning event!