Patients who perceive caregivers as working cooperatively are more likely to return to and recommend healthcare facilities. We recently had the opportunity to publish findings to create patient loyalty in the Emergency Department and Critical Care environments. Both care settings represent some of the most intense environments where patients face potentially life-threatening illness and rare […]
“The successful #healthcare organizations of the future will be the ones who build their cultures on strengths” @HXFoundation coach Kathy Boswell
As promised last week, our Excellence in Healthcare Regional Fall Summit registration is now open! PRC knows you’re always looking for ways to develop the patient experience at your hospital. Register today to save your seat!
Proud for our @HXFoundation team to join @nchospitals this week in Pinehurst to have dialogue with leaders and empower organizations to create excellent #healthcare experiences
Who’s ready to take #servicerecovery up a notch in your #PatientExperience strategy? Check out @PRCExcellence ‘s latest webcast presented by @katieowens2
If you are looking to jumpstart your #patientexperience strategy, you cannot afford to miss this @PRCExcellence learning event!