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How to Build Resilience in Healthcare

Dec 18, 2017

PART 4 In our world of healthcare, are we, personally and collectively, strong, fearless, and resilient? If so, what makes us this way? And, if not, why not? Andrea Ovans’ 2015 article, “What Resilience Means and Why It Matters,” points to an unfortunate reality. Not only do many of us not feel resilient in work [...]

Building Our Personal Resilience

Dec 11, 2017

PART 3 Whether in everyday situations or life-altering circumstances, resilience allows us not just to endure but to prosper and thrive. Here is an image that demonstrates what resilience brings: Bamboo is a tough, durable plant, some would even say invasive. Once seeded over a period of several years, bamboo grows relentlessly and quickly, withstanding [...]

Fight-Flight-Freeze versus Resilience

Dec 4, 2017

PART 2 Let's look at Fight-Flight-Freeze and Resilience more closely. The fight-flight-freeze response, first elucidated by work on the General Adaptation Syndrome theory (Selye, 1946), is one dictated by autonomic, reflexive thinking. We may literally or figuratively fight or yell, preventing us from paying attention to new thoughts, or we may run, hide, or curl [...]

Resilience: A 4-Part Blog Series

Nov 27, 2017

At the Healthcare Experience Foundation, we are working hard to help grow people, places, and processes so that every person can deliver and receive the best healthcare. As such, we are excited to bring you a 4-part series (published each week for the next four weeks) on resilience, one of our favorite topics and one [...]

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HealthcareExperienceFollow

17 Oct

How do you implement a reliable & repeatable #PatientExperience? Join @katieowens2 of @HXFoundation for @nchospitals webinar to learn strategies to drive organizational culture, create engagement & positive #PatientCare outcomes

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9 Oct

Proud that @katieowens2 will be offering #PatientExperience expertise!

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9 Oct

Honored to team up w/ @GaHospitalAssoc for this Thursday’s webinar presented by @HXFoundation Pres @katieowens2 sharing research & strategies to elevate the #PatientExperience

#EmployeeEngagement
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#ptexp #LeadershipDevelopment

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23 Aug

#ThursdayThought inspired from @HXFoundation Pres @katieowens2 inspired by @DanielCoyle’s #culturecode

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23 Aug

#ThursdayThought inspired from @HXFoundation Pres @katieowens2 inspired by @DanielCoyle’s #culturecode

https://t.co/o8jWPtua8D

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