All too often, communication effectiveness is best evaluated by looking in the rear-view mirror—for good communication resides in the eye of the beholder. Did our Town Hall convey the tone and vision intended? Does feedback indicate the intended messages offered during Senior Leader Rounding were well-received? Did our patient understand not only the importance of […]
As we gather with our families and loved ones this week, it can be a natural reminder for us to pause with gratitude for the many blessings in our lives. In healthcare, we are at a unique intersection of the Human Experience- we are both the patients and the caregivers. At various times in our […]
We are excited to be devoting this week to planning for an incredible 2019
Interested in #NGPX ? Here are some key takeaways courtesy of our very own @katieowens2 !
What was your big takeaway from the event?
Selfie challenge accepted @ #NGPX2018 #NGPX w/ a dream team @jasonawolf @jessicanmcbride @PRCExcellence @BerylInstitute #CPXP
TY @jasonawolf, @fringsdeanna & @BerylInstitute for the opportunity to contribute to PX Learning Bite. Change Healthcare w/ Experience Excellence @HXFoundation @PRCExcellence
#ptexp #healthcareexperience #leadership #cpxp #patientexperience https://t.co/dRHtuxjXxJ